Modern Slavery Statement
Marylebone Carpet Cleaners Modern Slavery Statement
This Modern Slavery Statement sets out the steps taken by Marylebone Carpet Cleaners to prevent modern slavery, human trafficking, forced labour and exploitation in our business operations and supply chains. We recognise our responsibility to uphold the highest ethical standards and to promote fair, safe and lawful working conditions wherever we operate.
Our Commitment and Zero-Tolerance Policy
Marylebone Carpet Cleaners has a clear and unequivocal zero-tolerance approach to all forms of modern slavery and human trafficking. We are committed to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place in our own operations or in any part of our supply chains.
Modern slavery is a severe violation of fundamental human rights and is completely incompatible with our values. Any evidence of involvement in modern slavery by our employees, contractors or suppliers will result in decisive and proportionate action, which may include termination of engagement or contract and reporting to relevant authorities where appropriate.
Our Business and Supply Chains
Marylebone Carpet Cleaners provides professional carpet and upholstery cleaning services to residential and commercial clients. Our business relies on a network of suppliers and service providers, including cleaning product manufacturers, equipment suppliers, maintenance providers and other operational partners. We recognise that risks of modern slavery can exist at different points in these supply chains, particularly where there are complex subcontracting arrangements or lower levels of visibility.
We are committed to working only with suppliers and partners who share our values and who can demonstrate robust labour and human rights practices. We aim to build long-term relationships based on transparency, accountability and continuous improvement.
Supplier Due Diligence and Audits
To reduce the risk of modern slavery within our supply chains, we conduct due diligence on new and existing suppliers in proportion to the level of risk they present. This includes assessing the nature of the goods or services supplied, the geographical location, and the structure of the supply chain.
Where appropriate, we carry out supplier audits or request evidence of compliance with labour, human rights and ethical standards. These assessments may include reviewing policies on employment practices, working hours, wages, use of agency workers, and procedures for worker grievance and whistleblowing. If we identify concerns, we work with the supplier to address them promptly and, if improvement is not forthcoming, we reserve the right to suspend or end the relationship.
Reporting Channels and Whistleblowing
Marylebone Carpet Cleaners encourages a culture of openness so that concerns about modern slavery or unethical conduct can be raised without fear of retaliation. Employees, contractors, suppliers and other stakeholders are encouraged to report any suspicion or evidence of modern slavery in our operations or supply chains through established internal reporting routes or by speaking with their usual company contact.
All reports are taken seriously and handled sensitively. We will investigate concerns promptly and, where appropriate, take corrective action. We are committed to protecting anyone who raises a concern in good faith from victimisation or detrimental treatment as a result of speaking up.
Training and Awareness
We aim to ensure that relevant employees understand the risks of modern slavery and know how to identify and respond to potential warning signs. Where appropriate, training and guidance are provided to staff involved in procurement, supplier management and operational supervision so that they can apply our zero-tolerance approach in their day-to-day decision-making.
Monitoring, Governance and Annual Review
Responsibility for overseeing our response to modern slavery sits with the senior management of Marylebone Carpet Cleaners. We monitor the effectiveness of our policies, due diligence procedures and supplier engagement on an ongoing basis and seek opportunities to strengthen our approach.
This Modern Slavery Statement is reviewed at least once every year to ensure it remains accurate, relevant and aligned with applicable legislation and best practice. As part of this annual review, we assess any incidents reported, feedback from suppliers and staff, and changes in our business activities or supply chains. Where necessary, we update our processes and communicate those changes to our teams and partners.
Marylebone Carpet Cleaners remains fully committed to preventing modern slavery in all its forms and to continuously improving our efforts to protect the rights and dignity of everyone connected to our business.
