Modern Slavery Statement

Illustration of ethical business commitment and anti-slavery complianceThis modern slavery statement sets out the principles, controls, and responsibilities that guide our approach to preventing forced labour, human trafficking, child labour, and all forms of exploitation within our operations and supply chains. We maintain a zero-tolerance policy toward any practice that undermines human dignity or violates labour rights. Our commitment applies to every part of the business, including recruitment, procurement, contractor engagement, and supplier management. We expect ethical conduct at every level and require all personnel to uphold this standard without exception.

To support this commitment, we embed the requirements of our modern slavery policy into onboarding, training, and internal governance. Employees are encouraged to remain alert to warning signs such as coercion, debt bondage, document retention, excessive overtime, or restricted movement. Where concerns arise, they are treated seriously and investigated promptly. We also take a risk-based approach to prevention, focusing attention on areas, geographies, and categories where vulnerability to exploitation may be higher.

Supply chain risk assessment and due diligence process graphicOur anti-slavery framework is built on transparency, accountability, and continuous improvement. Managers are responsible for ensuring that decisions affecting workers and suppliers are made fairly and lawfully. Any breach of our standards may result in corrective action, contract review, suspension, or termination depending on severity. By reinforcing clear expectations, we aim to reduce risk and protect the people connected to our business.

Supply Chain Due Diligence

We recognise that the greatest exposure to modern slavery risks often lies beyond direct operations. For that reason, supplier onboarding includes screening, contractual safeguards, and review of labour practices. Our procurement teams assess relevant suppliers for risk indicators such as use of labour brokers, low transparency, substandard working conditions, and reliance on temporary or migrant labour.

Supplier audit checklist and labour standards inspection imagerySupplier audits are a core feature of our due diligence programme. These audits may be announced or unannounced and are conducted according to risk level, business criticality, and historical performance. During each audit, we examine payroll records, working hours, age verification processes, recruitment practices, and worker accommodation where applicable. When gaps are identified, suppliers must complete corrective actions within agreed timelines.

We also require key suppliers to confirm compliance with our modern slavery statement expectations and to extend equivalent standards to their own subcontractors. Zero tolerance is not merely a policy expression; it is a condition of doing business. If a supplier cannot demonstrate responsible labour practices, we will work with them to improve or, where necessary, discontinue the relationship. This approach strengthens resilience and encourages better practice across the chain.

Reporting, Escalation, and Review

All workers, contractors, and relevant third parties are expected to report concerns without delay. Reporting channels are designed to be accessible, confidential, and free from retaliation. Concerns may include suspected exploitation, unsafe recruitment fees, withheld wages, threats, intimidation, or any sign that a person is unable to leave work freely. Every report is assessed promptly, and appropriate escalation procedures are followed.

Confidential reporting and whistleblowing pathway illustrationWe ensure that allegations are handled with discretion and that individuals raising concerns are protected from adverse treatment. Whistleblowing arrangements form part of our broader governance structure and are supported by trained decision-makers who can investigate and act on credible information. Where a potential incident is substantiated, we collaborate with relevant stakeholders to secure remedial action and prevent recurrence. Our goal is not only compliance, but meaningful protection for vulnerable people.

Annual review and policy update concept for modern slavery controlsThis modern slavery statement is reviewed annually to ensure that it remains current, effective, and aligned with legal requirements and business changes. The review considers audit findings, supplier performance, risk trends, reported concerns, and lessons learned from investigations. We update policies, strengthen controls, and refine training where needed. Through this annual review, we reaffirm our commitment to ethical sourcing, responsible employment, and the ongoing elimination of modern slavery in all its forms.

Marylebone Carpet Cleaners

A modern slavery statement outlining zero tolerance, supplier audits, reporting channels, and annual review to prevent exploitation across operations and supply chains.

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What Our Customers Say

Excellent on Google
4.9 (10)

I chose MaryleboneCarpetCleaners for end of tenancy cleaning, and the results were fantastic. My apartment looks immaculate and is cleaner than I've ever seen it. I'm satisfied and would definitely consider using them again.

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J

The two gentlemen turned up on time, were extremely courteous, outlined every step, performed excellently, and left everything immaculate. Thank you!

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Z

Always satisfied with Marylebone Carpet Cleaning. Easy to schedule, cleaner was punctual and efficient. Loved the no chemicals approach and the fair pricing.

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T

Amazing job on the carpet! Their work has truly made a difference. Highly recommend their service.

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N

Found Marylebone Carpet Cleaning Company to be reliable and efficient in their cleaning services.

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A

The team was able to squeeze me in last minute for an end of tenancy clean. Very prompt and hard-working. The results were superb. Thank you so much!

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B

Really happy with the cleaning. They got into all the hidden areas such as behind cabinets and inside radiators. Thank you!

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K

We get dependable weekly cleans thanks to their efficient customer service. Would recommend for reliability and quality.

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D

I recently used Carpet Cleaning Services Marylebone for the first time. Everything was handled with great professionalism and efficiency. Setting up the service via their website was easy. The cleaning team was pleasant and left my place spotless.

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K

Marylebone Carpet Cleaners provided an excellent service. The place looked wonderful, far better than when we received it. After their end-of-tenancy clean, my landlord returned my full deposit, which had never happened in three years of renting.

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E

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